Payment / Dispatch
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Österreich, Schweiz, Dänemark, Niederlande.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
je nach Gewicht und Grösse zwischen € 4,90 und € 65,00 (Windsurfboard)
- Sperrgut (Pakete über 1,50m, nicht im Karton verpackte Ware usw.) zzgl. € 7,50 dazu.
In case of deliveries to the German Islands, an island surcharge of 25,00 € is charged on the dispatch costs.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
ab 60€
Bulky goods are marked as such in the item description.
Deliveries to foreign countries:
je nach Gewicht und Grösse zwischen € 4,90 und € 105,00 (Windsurfboard)
- Sperrgut (Pakete über 1,50m, nicht im Karton verpackte Ware usw.) zzgl. € 7,50 dazu.
If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Boards werden per Spedition versendet ab 85,00€
Bulky goods are marked as such in the item description.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 4-6 days, for deliveries abroad within 6-9 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Express
Our bank account:
Surfshop Fehmarn Nitsch/Wiepcke OHG
Bank-Swift-Code(BIC): NOLADE21HOL
IBAN: DE80 2135 2240 0092 0002 07
In case of questions, please contact us at the contact details mentioned in the Legal Notice.